Installation assistance is provided to schools that have purchased the
software. The support is limited to school setups and does not cover a student
home where they are taking advantage of the extended site agreement.
Phone assistance can be provided during normal working hours, however it has
been shown that on most occasions, installation is simple and well documented.
Please read through the recommended setup procedures in the documentation
provided prior to ringing for support.
Due to the varying setup and network configurations at schools, it would
greatly assist if a technical representative with network access privileges
instigates the enquiry. A network setup is by far the most effective way to
distribute the software and handle updates or upgrades. Therefore dealing with a
representative who can make the necessary network changes will expedite the
Email enquires are welcome to